Frequently Asked Questions

General Questions

ShapedTheme is a free and premium WordPress Theme company that specializes in building easy to use WordPress themes to help you create a website as unique as you are without any coding knowledge.
WordPress is web software you can use to create a beautiful website or blog easily. WordPress is both free and priceless at the same time. WordPress is the most popular for its easy admin dashboard. All our themes rely on having a self-hosted version of WordPress installed on your own website. See the official list of hosting providers if you don’t have a website with WordPress installed. If you want to know more about WordPress and download, please go to: WordPress.org
Mainly, a WordPress theme provides the entire front end styling of your WordPress site, like page layouts, fonts and colors, page layouts or templates, styles for blog posts and blog archives. It’s really simple.
Just Upload the Theme you purchased or downloaded free & activate. Your Theme is ready to go live. You can try the easy methods outlined in our video tutorial as well.
Updating theme is simple. The update process is similar to the installation process. You need download the latest version respective them from ShapedTheme using your account. Simply just replace the old theme using the FTP instructions, or Remove the old theme from the Appearance > Themes screen, and then follow the installation instructions to upload the latest version of the theme.
Generally We don’t provide any PSD of theme you purchased. But If you want, we can provide you the Home page PSD of theme.
Yes. We provide Documentation or Video Tutorials for every theme. You’ll get A-Z theme guide in documentation or video tutorials page.
No. At this time, we don’t offer any hosting service for WordPress Themes. We hope that most recently will provide Hosting service.
All of our WordPress themes only work fine on self-hosted WordPress installations, the content management system which you can download from WordPress.org. If you have a WordPress.com hosted website, our themes will not work on your website.

Pre-sales Questions

The payment process is pretty simple. You must be a registered user and logged in to add themes to cart. By pressing Purchase button, you’re buying a single theme. Once the desired theme is added, you can choose the payment method and proceed to checkout.
We accept payments from Paypal, Master Card, Visa, American Express, Discover, JCB and all major credit cards (2Checkout)
You can use our themes in a personal or commercial project on as many websites as you like.
Yes, our every theme is provided with XML files, which can be imported from WP admin easily and you can customize your theme having content similar to our themes.
Yes. You can. Our themes are highly customizable. You can customize the theme you purchased. If you need more customization like want to add a new section or feature in the theme, then please fill up theme customization form. We can help you better.
Yes, our themes are finely compatible with all major and most of the other third-party plug-ins. Unfortunately, we cannot provide any support for third-party plugins or tools used by you.
Yes, our all themes are translation-ready and PO/MO files are included in theme file.
Yes. Our the themes work with WordPress Multisite.